Khoolood Privacy Policy


Khoolood is committed to protecting your privacy. Khoolood use the information we collect about you and your payment method to process transactions only as well as to relate you actions on our platform. Private account and address information is necessary to verify that you are the person making the purchase/actions and to thwart potential fraud. All information gathered in the course of a transaction is transmitted securely and is protected by our database throughout the transaction process. By visiting our website you agreed to accept the practices described in this Privacy Statement.


Please read on for more details about our Privacy Statement.

1. What information do we collect? How do we use it?

When you register, we need to know your name, email address, Internet Protocol ("IP") address. When you make any purchase for Khoolood services, we need to know your name, email address, mailing address, phone number and payment information. This allows us to safely process and fulfill your purchase process, as well as to notify you of your delivery status. We log the “IP” address for address verification purposes only. However, the "IP" address is never used for any other purpose than to process your purchase.


2. How does “” protect customer information?

When you purchase tokens with us, we use an internal secure network. This network encrypts all information between the servers of “”. Furthermore, all of the customer data we collect is protected against unauthorized access.

3. What about “Cookies”?

We take your privacy seriously and have a Privacy Policy which outlines the personal information that we collect and how it is used. In order to improve the service, Khoolood uses browser “Cookies”. “Cookies” are small pieces of information that are stored by your browser on your computer's hard drive. Our “Cookies” do not contain any personally identifying information, but they do enable us to provide features such as linking and reselling. Most Web browsers automatically accept “Cookies”, but you can usually change your browser to prevent that. Sometimes at “” we do use “Cookies” during the purchase process, to have your own PC remember what kind of information was entered. We collect this information to better develop a sense of what services our customers need and not to track your individual usage patterns.

4. Correct/Update of Information

You may access, correct and update your personal information by logging to your account or by contacting us. You should note that we need continuously a valid email address for the purpose of communicating any information regarding your password or any payment claims.

6. How will “” correspond with You?

“” will notify consumers via email that their purchase is completed. From time to time we may use your personal information to contact you by email concerning your use of our services. These communications are intended to inform you of important information regarding your account (in the case you forget your password), or about general services provided by us. Only in rare circumstances will “” contact consumers via telephone to confirm purchase or resolve disputes or claims. “” staff will never ask you for your password; so please keep it safe and never reveal it and do not respond to any inquiry on this issue. You email address is also protected by and we don’t reveal you email address to any third party or via any communication on the website. All communication between you and any other user on our website will be via Khoolood emailing system.

5. Disclosure to Third Parties

“” does not sell, disclose or provide personal information to third parties. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


7. Will “” notify me to changes in the way it uses Personally Identifiable Information?

Should “” make material changes to our Privacy Statement and method in which “” handles your Personally Identifiable Information, we will notify you via email. Should you wish to cancel your account or affiliation, you will be able to do so by responding to “”. If you have any concern about Privacy at “”, please contact us and we will attempt to assist you. Because our business and the online business is fluid and changes constantly, this Privacy Statement may change as well. You are advised to check our website to keep apprised of any recent changes.


8. Will “” release any Account Information?

“” may release account information when we believe, in good faith, that such release is reasonably necessary to:

(i) Enforce or apply the terms of any of our user agreements.
(ii) Protect the rights, property or safety of “”, our users, or others.
(iii) Comply with any legal requirement to disclose such information to any local, state, federal, national or international governmental enforcement authorities.

9. Third Party Services

Although we are committed to the strongest possible protection of your privacy, certain other websites may not be. Therefore, we shall not be responsible for the content or privacy policies of other websites such as those of advertisers to which it may link. Our Privacy Statement is only applicable to the information we collect on the “” website. You should review the privacy policy of every online service you use before submitting personal or otherwise private information. In summary, we are committed to protecting your privacy. We do not sell, trade, or rent your personal information to others. By using our Web site, you consent to the collection and use of this information by “”. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

10. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all security requirements and implement additional generally accepted industry standards.

11. Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at